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Running a small business takes a lot of resources and work. That’s why so many businesses rely on The Answer Network to manage their business calls.  We manage all your calls and provide service that goes well beyond simply forwarding calls to the appropriate people. Here are just some of the advantages of using a telephone answering service: No Need to Hire Someone Rather than hiring a full-time employee, rely on an answering service to save you money. Our telephone service representatives...

The way we interact with your customers plays a key role in the success of your business. In fact, 68% of customers stop doing business with a company because an employee was rude, apathetic or insulting. Here are some ways our staff is able to make a great impression when talking to customers over the phone. Being Prepared We’re always prepared to answer questions about your business. By knowing the responsibilities of each department and keeping an updated list of company information readily...