Help Desk

Let us handle your incoming calls

Getting Help

Our highly trained staff receives phone etiquette training to provide the very best in customer service. Each telephone service representative is evaluated regularly on caller experience to ensure every caller receives the attention and assistance they deserve.

At The Answer Network, we’re not just telephone service representatives, we’re problem solvers. We can answer basic questions about the services your company provides and dispatch calls only when necessary.

By handling your business’s incoming calls, you and your employees are able to focus more on what your customers need and helping your businesses grow.

In addition to phone calls, The Answer Network can dispatch incoming emails when customers submit requests through your website or send information to a general company email address. With a few guidelines, our staff can distribute these emails to the appropriate people at your business, saving your staff time.


  • 24/7/365 Service
  • Personalized Greetings
  • Customized Protocols
  • Call Qualification
  • Dispatch Confirmations
  • Reporting
  • Dispatch Methods
  • Dispatch Frequencies
  • Full Integration with Your Scheduling Software
  • Scheduling Component