We understand that every call your business receives is important, but calls don’t stop when your office closes. Our emergency answering services provide 24-hour caller assistance, giving you peace of mind in knowing that your customers are always being taken care of. From learning about your company’s emergency procedures to understanding the chain of command, our staff receives training to ensure your customers always receive the best quality assistance available.
Since this service is available 24/7, you don’t have to worry about receiving calls after business hours unless your attention is truly needed. When our staff receives an urgent phone call that needs to be answered quickly, the emergency answering service can contact you any number of ways, including: text messaging, email and direct call.
Emergency Call Assistance Available 24/7/365
Professionals Follow Emergency Procedures Customized to Your Company
Virtual Receptionists Monitor and Dispatch Emergency Calls
Emergency Call Screening and Emergency Message Dispatching
Day or Night, Allow Your Callers to Speak to a Live Person
Guarantee All Callers are Directed to the Right Individuals and Departments Within Your Company
Ensure All Callers are Assisted Promptly by Knowledgeable and Compassionate Professionals
Save Time and Money by Preventing Unnecessary Dispatches with Emergency Call Screening