We develop customized business answering services to fit the individual needs of each client we work with. To provide top-quality, 24-hour phone answering services, we have real people serve as your virtual receptionists, monitoring and handling all incoming calls to better serve your customers and help solve problems. You are in charge of your account protocol, so you decide the information your virtual receptionist gets from callers and the method used to pass it along to you. Our pricing and services are customized specifically for your business, so you only pay for the answering services you receive.
By continuously training and evaluating our telephone answering service representatives, we are more than just an answering service. The Answer Network can provide assistance with sales, surveys, appointment scheduling, employee screenings and much more. All incoming calls are stored in our system with notes that answer important questions, so you can provide superior customer service.
"We’re a startup business, and The Answer Network has proven to be a tremendous asset to our company. They answer our phones and provide information to our callers when we are unable to do so. Their operators are friendly, professional and take extra care to make sure our customers have the answers to all their questions. We provide The Answer Network information and protocol that changes constantly based on our needs for the week and they have always provided excellent customer service no matter the scenario."
"We'd be lost without The Answer Network! It's nice to know that during our busiest of times they are standing by to answer our calls. Our clients appreciate that their call is handled in a professional manner and messages are relayed to us immediately."
"We have used The Answer Network for years and could not be more pleased! The staff members are extremely personable, helpful, friendly, and maintain the highest level of professionalism with our vendors, employees, prospective residents, and residents. The Answer Network gives us the peace of mind in knowing everyone who calls our community receives the highest level of customer service. "
"The Answer Network is a vital component of my business. They answer all my calls when I'm out of the office for sales appointments. My customers and suppliers are responded to in a professional and courteous manner. These folks have revived the art of customer service! "