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The Answer Network of Roanoke, VA has been honored with the exclusive 2010 Award of Excellence for the Third consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry's trade association for providers of Telecommunications and Call Centre Services including Telephone Answering and Message Delivery. The Answer Network was presented with the TOP TEN award at ATSI's 2010 Annual Convention held at the Westin Gaslamp Quarter, San Diego, CA. After six months of intensive testing,...

It has been my experience that people hear the term “answering service” and immediately think of women sitting around with their hair in curlers, wearing fuzzy slippers and eating bon bons all day.  Nothing could be farther from the truth.  We still answer the phones and hear the comment “oh you’re just the answering service” and few things grate on my nerves more…so I thought I may take this opportunity to let you know JUST what the ANSWERING SERVICE can...