Blog

Fall is a busy time for contractors.

Regardless of the industry you’re in, it seems customers are looking for services prior to the long, cold months of winter.

HVAC customers want furnace checks and repairs completed before the frigid temperatures arrive. Landscapers are yielding calls from customers in need of leaf pickup, fall planting, fertilizing and soil aeration. Roofing contractors are in demand to clean gutters and make any necessary roof repairs before they’re covered in snow and ice.

Schedules are busy enough during the three months of summer, but September brings with it a whole new level of frantic time management for parents who are also trying to run businesses. Kids’ extra-curricular schedules can go into overdrive in the fall, regardless of their age. Getting them to and from school, practices, clubs, daycare, babysitters – not to mention making sure they’re being fed, bathed, and doing their homework is a full-time job on top of your other full-time job...

With the number of real estate and property management choices out there, you want to give potential clients every reason to hire you. The first reason to hire you may very well be because you answered their first call. If you’re showing a home, meeting with another client or closing a sale, you may not only miss a phone call – you may miss the only chance you’ll get to earn their business. Using an answering service like The Answer Network eliminates...

As a small business owner, you know how time tends to get eaten up by scheduling crews, troubleshooting, traveling back and forth from job sites and actually doing the work for customers. Finding time to answer the phone can easily shift down the priority list. That’s where a 24/7/365 complete phone answering service like The Answer Network comes into play. We can take care of the telephone customer service experience part of your business, so you can focus on the painting...

When your HVAC business is at its best, you’re out in the field, keeping customers comfortable by taking care of their heating and air conditioning needs. However, for your business to be as robust as possible, you also need to ensure that new and existing customers are satisfied with the response they receive when calling you. You need to be efficient and consistent with your handling of their needs – an answering service can help you accomplish this. Enter The Answer Network....

The arrival of spring is prime time for busy landscaping, lawn care, and tree service companies to consider whether hiring an answering service would help them reach and retain the business of more customers. The Answer Network does more than answer phone calls for your business. We can serve as a virtual office assistant; scheduling appointments, notifying you of important calls and most importantly, giving you the freedom to do your job serving customers in a timely manner. Answer the call Does your...

Whether you’re thinking about long-term accomplishments or your daily to-do list, listing out your goals is the best way to accomplish them. Here are some items to consider when developing your business goals: Make sure they’re realistic and relevant If you make your goals too lofty you’re less likely to accomplish them. For that reason, make sure your goals are attainable. Even reaching small goals while in route to your larger objective can give you a big boost of confidence. Set an end date...

Running a small business takes a lot of resources and work. That’s why so many businesses rely on The Answer Network to manage their business calls.  We manage all your calls and provide service that goes well beyond simply forwarding calls to the appropriate people. Here are just some of the advantages of using a telephone answering service: No Need to Hire Someone Rather than hiring a full-time employee, rely on an answering service to save you money. Our telephone service representatives...

The way we interact with your customers plays a key role in the success of your business. In fact, 68% of customers stop doing business with a company because an employee was rude, apathetic or insulting. Here are some ways our staff is able to make a great impression when talking to customers over the phone. Being Prepared We’re always prepared to answer questions about your business. By knowing the responsibilities of each department and keeping an updated list of company information readily...

As January draws to a close, we hope that you will continue to help us RING in the New Year!  We don’t mean party hats and noisemakers…our celebrating the beginning of 2016 has calmed.  By ring we mean keep our phone lines ringing to answer your calls!!! We are so much more than your traditional answering service!  Take advantage of all the services we have to offer! Forward your phones lines to us during the day! We are staffed 24/7/365 to ensure...