Author: Kristen Shinaver

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August 27, 2018
Blog

Schedules are busy enough during the three months of summer, but September brings with it a whole new level of frantic time management for parents who are also trying to run businesses. Kids’ extra-curricular schedules can go into overdrive in the fall, regardless of their age. Getting them to and from school, practices, clubs, daycare, babysitters – not to mention making sure they’re being fed, bathed, and doing their homework is a full-time job on top of your other full-time job...

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August 2, 2018
Blog

With the number of real estate and property management choices out there, you want to give potential clients every reason to hire you. The first reason to hire you may very well be because you answered their first call. If you’re showing a home, meeting with another client or closing a sale, you may not only miss a phone call – you may miss the only chance you’ll get to earn their business. Using an answering service like The Answer Network eliminates...

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June 28, 2018
Blog

As a small business owner, you know how time tends to get eaten up by scheduling crews, troubleshooting, traveling back and forth from job sites and actually doing the work for customers. Finding time to answer the phone can easily shift down the priority list. That’s where a 24/7/365 complete phone answering service like The Answer Network comes into play. We can take care of the telephone customer service experience part of your business, so you can focus on the painting...

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May 9, 2018
Blog

The arrival of spring is prime time for busy landscaping, lawn care, and tree service companies to consider whether hiring an answering service would help them reach and retain the business of more customers. The Answer Network does more than answer phone calls for your business. We can serve as a virtual office assistant; scheduling appointments, notifying you of important calls and most importantly, giving you the freedom to do your job serving customers in a timely manner. Answer the call Does your...

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January 30, 2018
Blog

Whether you’re thinking about long-term accomplishments or your daily to-do list, listing out your goals is the best way to accomplish them. Here are some items to consider when developing your business goals: Make sure they’re realistic and relevant If you make your goals too lofty you’re less likely to accomplish them. For that reason, make sure your goals are attainable. Even reaching small goals while in route to your larger objective can give you a big boost of confidence. Set an end date...

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January 12, 2018
Blog

Running a small business takes a lot of resources and work. That’s why so many businesses rely on The Answer Network to manage their business calls.  We manage all your calls and provide service that goes well beyond simply forwarding calls to the appropriate people. Here are just some of the advantages of using a telephone answering service: No Need to Hire Someone Rather than hiring a full-time employee, rely on an answering service to save you money. Our telephone service representatives...

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December 18, 2017
Blog

The way we interact with your customers plays a key role in the success of your business. In fact, 68% of customers stop doing business with a company because an employee was rude, apathetic or insulting. Here are some ways our staff is able to make a great impression when talking to customers over the phone. Being Prepared We’re always prepared to answer questions about your business. By knowing the responsibilities of each department and keeping an updated list of company information readily...

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