Author: jsensenig

Home / Articles posted by jsensenig

Think about your own concerns as a customer when you need to call a company for any type of service. If you’re like most of us, you probably put it off for a while. Why? Because you have no idea how long you will be on the phone. How long until you actually get ahold of a human being on the other end of the line. How many times you’ll be transferred. How long you will be on hold each of those...

While we could all use a few extra hours in the day, business owners may be longing for more than a few. During busy times, it seems like there simply aren’t enough bodies to do all of the things that need to be done. Vacationing employees, fielding customer calls, responding to jobsites in different locations and managing the day-to-day operations of a business is no small feat.A few things you can try to make business run more smoothly during these times...

Running a small business requires you to wear many hats. Scheduler. Customer service representative. Bill-payer. Goal-setter. Financials reviewer. Staff hirer. The list never actually ends. However, you can hang a few of these responsibilities back on the hat rack when you hire a virtual assistant service like The Answer Network. Whether you’re a general contractor, in the HVAC business, or just about any industry, our highly trained remote receptionists take your customer service to an elite level with professional remote phone answering services,...