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The Answer Network Offers Help and Call Center Support to the Heating Industry

We at The Answer Network offer a wide variety of services to accomodate customer needs.  Whether your company is large or small we can help you ensure your service calls are answered and handled following a protocol that YOU as our CUSTOMER design.  We can contact you with each of your calls as they come in or simply dispatch your emergency calls to a member of your team that is on call.  We could schedule future service for you as well should your customers not need immediate service.  While we handle your phone lines you can handle your routine service and maintenance as well as heating emergencies without having to worry you may miss an important service related call.

Statistics show that over 70% of consumers will not leave a message on a machine when calling a company for service.  They want to speak with a live operator who will assure them their call is important and will be handled as quickly as possible.  We proudly offer 24/7/365 live answer to ensure your phone lines are answered in a professional, knowledgable and friendly manner.  Our operators have earned and Award of Excellence in Customer Service for five consecutive years.  Let us be YOUR ANSWER for your heating call needs!