Reliable Nationwide Answering Service & Call Center Experts

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48 Hour Setup

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Full Integration with Your Scheduling Software

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24/7/365 Answering Service

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Live Message Relay

SMS, Text, Email, Direct

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Custom Client Protocols

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The Answer Network

The Answer Network provides reliable nationwide answering services, call center support and remote receptionists for any size business or organization. We provide professional and customized answering services for companies in every state and are committed to delivering the same high level of service you’d expect from your own employees.

Our expert answering service and customer support lets you have peace of mind, knowing that your customers are receiving the best quality assistance available. This same service also allows your staff to focus on projects that will help your business grow, rather than answering the phone.

After being founded in 1995, The Answer Network quickly became Southwestern Virginia’s largest telephone center and remote answering service provider.

Our success is due in part to the quality services we provide in the following areas:

  • 24/7/365 answering service
  • 48 hour setup (7-10 days for appointment scheduling)
  • Remote Receptionist quality assurance
  • Live message relay
  • Full integration with your scheduling software

To learn more about The Answer Network, call 888-265-8170 or Contact Us online and we’ll be happy to see how we can help your business be successful.

"Thank you for your continued excellent service. I have been with the company for 3 years now and have been very pleased with our after hours answering service."

Ann K. Edgehill Estates Apts, LLC

"The Answer Network is a fantastic company. Always great service! Love how they call often to update information and make sure you are happy with your services. 10/10 would recommend them."

Autumn T. Wythe Sheet Metal

"We’re a startup business, and The Answer Network has proven to be a tremendous asset to our company. They answer our phones and provide information to our callers when we are unable to do so. Their operators are friendly, professional and take extra care to make sure our customers have the answers to all their questions. We provide The Answer Network information and protocol that changes constantly based on our needs for the week and they have always provided excellent customer service no matter the scenario."

Andy Twin Creeks Brewing Company

"We'd be lost without The Answer Network! It's nice to know that during our busiest of times they are standing by to answer our calls. Our clients appreciate that their call is handled in a professional manner and messages are relayed to us immediately."

Beth Dana Bible Accounting

"We have used The Answer Network for years and could not be more pleased! The staff members are extremely personable, helpful, friendly, and maintain the highest level of professionalism with our vendors, employees, prospective residents, and residents. The Answer Network gives us the peace of mind in knowing everyone who calls our community receives the highest level of customer service. "

Megan D. Beckett Hickory Woods Apartments

"The Answer Network is a vital component of my business. They answer all my calls when I'm out of the office for sales appointments. My customers and suppliers are responded to in a professional and courteous manner. These folks have revived the art of customer service! "

Sherry Distinctive Designs