Virtual Office

Web Based Order Entry

THE ANSWER NETWORK can integrate into your web based ordering system and offer your customer "live" customer service representatives to place their orders or service requests for them. This service can assist your customers 24 hours a day, 7 days a week, 365 days a year. Web based order entry from THE ANSWER NETWORK offers your customers a higher quality of service and gives them a feeling that they can place an order anytime -- thereby expediting their order. Recent research has indicated that nearly 70% of Internet shoppers do not complete their purchases online and wish to talk to a live customer service representative to place their order. THE ANSWER NETWORK can improve sales and service issues for your organization.