Answering Services

Our highly trained staff provides custom service tailored specifically for your business and customers.

Our Solutions

We develop customized business answering services to fit the individual needs of each client we work with. To provide top-quality answering services, we have real people monitor and handle all incoming calls to better serve your customers and help solve problems. You are in charge of your account protocol. You decide the information we obtain and the method it’s transmitted to you. Our pricing and services are customized specifically for your business, so you only pay for the services you receive.

By continuously training and evaluating our telephone service representatives, we are more than just an answering service. The Answer Network can provide assistance with sales, surveys, appointments, employee screenings and much more. All incoming calls are stored in our system with notes that answer important questions so you are able to better serve all your customers.

Appointment Scheduling

Order Processing

Event Registration

Help Desk

Virtual Receptionist

After Hours On-Call

Emergency Dispatching

Overflow Calls

Inbound Email Dispatching

Learn More about The Answer Network and which services
would best fit your company.

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"We’re a startup business, and The Answer Network has proven to be a tremendous asset to our company. They answer our phones and provide information to our callers when we are unable to do so. Their operators are friendly, professional and take extra care to make sure our customers have the answers to all their questions. We provide The Answer Network information and protocol that changes constantly based on our needs for the week and they have always provided excellent customer service no matter the scenario."

Andy Twin Creeks Brewing Company

"We'd be lost without The Answer Network! It's nice to know that during our busiest of times they are standing by to answer our calls. Our clients appreciate that their call is handled in a professional manner and messages are relayed to us immediately."

Beth Dana Bible Accounting

"We have used The Answer Network for years and could not be more pleased! The staff members are extremely personable, helpful, friendly, and maintain the highest level of professionalism with our vendors, employees, prospective residents, and residents. The Answer Network gives us the peace of mind in knowing everyone who calls our community receives the highest level of customer service. "

Megan D. Beckett Hickory Woods Apartments

"The Answer Network is a vital component of my business. They answer all my calls when I'm out of the office for sales appointments. My customers and suppliers are responded to in a professional and courteous manner. These folks have revived the art of customer service! "

Sherry Distinctive Designs

Capabilities

  • 24/7/365 Service
  • Personalized Greetings
  • Customized Protocols
  • Call Qualification
  • Dispatch Confirmations
  • Reporting
  • Dispatch Methods
  • Dispatch Frequencies
  • Full Integration with Your Scheduling Software
  • Scheduling Component